We want you to travel better with Pakt gear. If you're not completely satisfied, you can return or exchange unused items within 30 days of receipt. Items should be in like-new condition with tags still attached. If you’re outside that window or have
You can exchange items for a different size or color through our return portal. Customers in the U.S. who did not select Purchase Protection will be responsible for the return shipping label. If the item you want is out of stock, you can return your
Once an order is placed, we’re often unable to accommodate requests to cancel or make changes. Here’s what to expect:. If your order has not been fulfilled and you contact us during business hours, we’ll do our best to catch it in time. If we're able
If you need to find a production order for a warranty claim on your Pakt bag, follow the below instructions. If you are still struggling to find it, reach out to us at [email protected], and we can help!. 1) Find the SKU on the bag using the below
Thanks for your interest in Pakt! We know it's a bummer to find a bag that you're interested in and it be sold out. We try our best to avoid this type of situation but sometimes items sell faster than we anticipated. The best way to know when an item