Can I cancel my order?Updated 9 days ago
Once an order is placed, we’re often unable to accommodate requests to cancel or make changes. Here’s what to expect:
If your order has not been fulfilled and you contact us during business hours, we’ll do our best to catch it in time. If we're able to cancel the order before it starts processing at our warehouse, we’ll issue a full refund to your original form of payment.
If your order has already been fulfilled, we’re unable to cancel or modify it. Once your package arrives, you’re welcome to start a return through our returns portal.
Still have questions? We're happy to help — just reach out to us at [email protected].