What is your return policy?Updated 3 months ago

• For domestic orders, we offer the convenience of a return label. Please note that a $15 deduction applies if you choose to use our label. However, if you prefer to use your own carrier, that's no problem at all! 
• *Note: If upon inspection the item appears to have been used or is missing any components, we will deduct 20% from your refund for restocking/refurbishment.  
• If you agree to the above terms, please start the return process here.
  

INTERNATIONAL RETURN SHIPPING:

• For international orders, we unfortunately cannot generate a label at this time, but you are more than welcome to use your preferred shipping carrier. We appreciate your understanding. 
• Please email us at [email protected] with any questions or concerns.

All closeout items and pre-traveled gear are final sale:
All closeout items and rePakt pre-traveled gear are final sale. This means that once an item is purchased, it cannot be returned or exchanged. We want to ensure transparency in our policies and make sure you are aware of this before making a purchase.

No Exceptions:
To maintain fairness and consistency, we do not make exceptions to our closeout or rePakt items policy. Please carefully review your selections before completing your purchase.