How can I contact you?Updated a day ago
We’re here to help—whether you have a question about your recent order, need more info about a product, or just want to get in touch with the Pakt team.
The fastest way to reach our Customer Support team is by email. Send your message to [email protected] and we’ll get back to you as soon as we can. We answer most emails within 24 hours on business days.
Our support hours are Monday through Friday, 9am–5pm ET. If you write outside those hours, we’ll pick it up the next business day.
One message is all it takes — sending the same question through a second channel actually slows the reply down.
Need help with one of these topics? Check out other articles in our help center:
We’ll get you sorted and back to planning the next trip.