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How can I contact you?Updated a day ago

We’re here to help—whether you have a question about your recent order, need more info about a product, or just want to get in touch with the Pakt team.

The best way to reach our Customer Support team is by email. Send your message to [email protected], and we’ll get back to you as soon as possible. We strive to respond within 24 hours during business hours.

Prefer to speak with someone? You can also call or text us:

  • Call: (888) 241-0250

  • Text: (888) 680-2543

Our support hours are Monday through Friday, 9am–5pm ET. If you reach out outside those hours, don’t worry as we’ll follow up the next business day.

To help us get back to you as quickly as possible, we kindly ask that you reach out through one channel and avoid submitting multiple requests for the same issue.

Need help with one of these topics? Check out other articles in our help center. 

Thanks for reaching out—we look forward to helping you!

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