Can I change my order?
Once the package is on its way, we are not able to make any changes. You can try contacting the courier directly to make any changes.
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Shipping
When will my order ship?
Most orders are shipped within 1-2 business days.
What countries do you ship to?
We ship to several countries! If you don't see your country on the list below, feel free to reach out to us at [email protected]!
How does MyUS work?
MyUS is a mail forwarding service, which will give you a US address to enter at checkout, and then they will handle forwarding it onto your final destination.
How do I know if I will owe import duties?
Nearly every shipment that crosses an international border is subject to the assessment of duties and taxes.
Do you have stores near me or internationally?
We get it—sometimes you want to see and feel a product before committing. While Pakt is primarily a direct-to-consumer brand sold online at paktbags.com, we know many of you are searching for physical stores near you that carry our gear. At this time
Why is international shipping so expensive?
Shipping internationally can get quite expensive and we did our best to find the most competitive rates that were available to us. We have spent hours reviewing different rates, and are also bummed to see how expensive they were. We pride ourselves