Choosing the right travel gear can be a little overwhelming. We get it—you want something that fits your packing style, travel plans, and looks good doing it. That’s exactly why we created Studio Sessions—a chance to connect 1:1 with a real human (a

Choosing the right travel gear can be a little overwhelming. We get it&#x2014;you want something that fits your packing style, travel plans, and looks good doing it.That&#x2019;s exactly why we created&#xA0;Studio Sessions&#x2014;a chance to connect 1:1 with a real human (a Pakt Pro!) to get answers to your gear questions, live from our studio in Bozeman, MT.These quick, 15-minute phone or video calls are your opportunity to see the gear up close, ask anything, and get personalized recommendations. No pressure, no overthinking, just straightforward guidance from someone who really knows the gear.<hr><h3 dir="ltr" id="a-few-common-questions-we-can-help-with">A few common questions we can help with:</h3><ul><li dir="ltr" style="text-decoration: none; font-size: 16px;">&#x201C;Should I go with the 35L or 45L Travel Backpack?&#x201D; </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">&#x201C;Which bag makes the most sense for what I typically pack?&#x201D; </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">&#x201C;Do I really need the whole Travel System?&#x201D; </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">&#x201C;Can you walk me through how the Carry-On Duffel compares to the Backpack?&#x201D; </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">&#x201C;What would you recommend for a weeklong trip abroad with a toddler?&#x201D; </li></ul>If you&apos;re ready to purchase, we&#x2019;ll apply any current discounts for you during the session&#x2014;just one more perk of booking a call. <h3 dir="ltr" id="why-book-a-studio-session">Why book a Studio Session?</h3>In just 15 minutes, here&#x2019;s what you can get out of it:<ul><li dir="ltr" style="text-decoration: none; font-size: 16px;">Personalized bag recommendations&#xA0;based on your travel style, habits, and what you typically pack </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Live product walkthroughs so you can see exactly how the gear functions (pockets, straps, materials, all of it) </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Packing tips from people who actually use the gear on real trips </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Side-by-side comparisons&#xA0;of different products (35L vs 45L Backpack vs Duffel, etc.) </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Help optimizing your Travel System, whether you&#x2019;re starting with one piece or building the full kit </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Answers to those &#x201C;what if&#x201D; questions&#x2014;like &#x201C;Will this fit under a plane seat?&#x201D; or &#x201C;What&#x2019;s the best combo for a two-week trip with a toddler?&#x201D; </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Real-time discount application if you&apos;re ready to purchase during the call </li><li dir="ltr" style="text-decoration: none; font-size: 16px;">Support from a real person who&#x2019;s knowledgeable, friendly, and based in our Bozeman, MT studio (not a chatbot or outsourced rep)</li></ul><hr><h3 dir="ltr" id="how-to-book">How to book</h3>Head here to reserve your Studio Session: <a href="https://calendar.app.google/n2soDn8YkFAWiUU77" style="text-decoration:none;">https://calendar.app.google/n2soDn8YkFAWiUU77</a>&#xA0;Don&#x2019;t see a time that works? No problem. Just shoot us a message with your availability and we&#x2019;ll do our best to find a time that fits your schedule.Whether you&#x2019;re deep in research mode or just curious about how our gear works IRL, we&#x2019;d love to chat.

Get Personalized Gear Recommendations

We’re excited to now offer individual personalization on select Pakt products! Add your name, initials, or a short word (up to 10 characters) to make your gear uniquely yours. How it works:. Available for select styles and colors. Personalization is

We&#x2019;re excited to now offer individual personalization on select Pakt products! Add your name, initials, or a short word (up to 10 characters) to make your gear uniquely yours.How it works:<ul><li dir="ltr" style="text-decoration:none;">Available for select styles and colors. </li><li dir="ltr" style="text-decoration:none;">Personalization is embroidered directly onto the product for a clean, durable finish. </li><li dir="ltr" style="text-decoration:none;">Once embroidered, your item becomes&#xA0;final sale&#xA0;and cannot be canceled, returned or exchanged.</li><li dir="ltr" style="text-decoration:none;">Personalized orders may take an additional up to 5 business days to ship and will ship separately from other items.&#xA0; </li></ul>We love seeing how you make your Pakt gear your own! After your order arrives, feel free to share a photo or your feedback with us &#x2014; your creativity inspires our community.

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Pakt FAQs

General FAQ

What is your return policy?

Can I exchange my order?

Can I cancel my order?

How do I find the production order on my product?

Items are out of stock. When will they be available again?

Can I return a personalized Pakt product?

Orders & Returns

Can I change my order?

When will my order ship?

What countries do you ship to?

How does MyUS work?

How do I know if I will owe import duties?

Do you have stores near me or internationally?

Why is international shipping so expensive?

When will my pre-order ship?

Shipping & Delivery

What payment methods do you accept?

I was charged, but my order didn't go through, help!

Do you offer discounts for service members, first responders, or educators?

Do you offer any discounts?

Payments & Discounts

Can I use the bag as a carry-on?

Do You Sell Replacement Parts?

Where are the straps for the Everyday 15L Bag?

Where are the straps for the Travel Backpack?

Where are the straps for the 25L Travel Duffel or Pakt One?

Where is the strap for the Everyday Sling?

Where Are The Straps?

The Pakt One

The Pakt Coffee Kit

The Anywhere 5L Sling

The Pakt Travel Mug

Pakt 1.0

The Everyday 15L Sling

The 25L Travel Duffel

22L Backpack

What are the accessory straps for?

What are the dimensions?

What is the empty weight of the backpack?

What are the dimensions of each main compartment of the backpack?

How do I clean the bag?

Can it work as a personal item on a flight?

The Pakt Travel Backpack

Pakt 2.0

What’s the difference between the Travel Backpack and the Aero Travel Backpack?

What is Pakt 3.0? Is there a version 3 of a product?

Why is the new travel backpack named “Aero?”

Pakt 3.0

Product Collections

Do you offer a warranty on your products?

How To Clean Your Pakt Bag

Malcolm's Update on Fabric Selection

Product Care, Repairs & Warranty

What is Pakt Points?

How do I sign up for Pakt Points?

What are the rewards I can earn?

What are the reward tiers?

When will my tier status reset?

How can I participate in product testing?

How do I redeem points?

Are points added retroactively for previous purchases?

How many times can I refer friends to Pakt?

I am having trouble accessing my account. Can you help?

My account information is wrong. Can it be modified?

Rewards Program

How did Pakt start?

What sustainability approaches do you consider when producing your products?

Will you be creating other products?

Are the bags Vegan?

Who do I talk to about brand partnerships?

I’m a photographer/influencer, who do I contact for possible content collaborations?