Do You Sell Replacement Parts?Updated a day ago
We understand how frustrating it can be to lose or damage a part of your gear, especially something you rely on during travel or daily use. Whether it was misplaced on a trip or accidentally broken, we’re here to help you get a replacement as quickly and smoothly as possible. We understand this might not cover every situation, and we sincerely apologize if the specific part you need isn’t available. We're always working to improve our support and offerings, and your feedback helps us prioritize what matters most to our community.
Travel Bag Replacement Parts
We currently offer a limited selection of replacement parts for some of our most traveled gear. These items are available for purchase and can be ordered directly by contacting our Customer Support team. Below is a list of what’s available and the associated costs; quantities are limited. Shipping costs will apply to the replacement part depending on one’s location.
Product | Replacement Part | Cost | Available Colors |
Replacement parts for the following products will be available towards the end of 2026. Check back with our team for availability. The Cero Travel Backpack, Pakt One Travel Backpack (version three), Stash Tote, Stash Backpack, MODE Convertible Bag, MODE Backpack 22L, MODE Shoulder Bag 12L. | |||
Version Two Collection | |||
Travel Backpack | Hip Belt | $15 | Black |
Travel Backpack | Sternum Strap | -- | Unavailable |
Pakt One Travel Duffel | Shoulder Strap | $15 | Limited Color |
25L Travel Duffel | Shoulder Strap | $15 | Black only |
Everyday 15L Bag | Bottle Sleeve | $15 | All |
Everyday 15L Bag | Shoulder Straps (2pcs) | $15 | Black |
Everyday 22L Backpack | Sternum Strap | $10 | Black |
Version One Collection | |||
Pakt One Travel Duffel | Shoulder Strap | $15 | Black, Grey, Navy |
Travel Backpack | Hip Belt | $20 | Black |
The following replacement items are not available and will not be restocked:
Accessory or sternum straps for version one of the Travel Backpack.
Coffee Kit Replacements
Version One of our Coffee Kit was available through 2023 and came with a one-year warranty. We have sold out of this item and do not have any full kits available for replacements or purchase. Please see the following list for replacement parts that we have for the Coffee Kit:
Base $20
Drippers $20
Coffee Mugs $25
Reusable Filter $20
Coffee scoop $15
Kettles are not available for replacement
The above prices reflect orders shipped within the US. International shipping is available for an additional cost.
To order a replacement, please contact our Customer Support Team with the following:
Product name
Part you’re requesting
Shipping address
Please send an email to [email protected]. We’ll confirm availability and provide next steps for payment or shipping.
Thank you for being part of the Pakt community!