Do You Sell Replacement Parts?Updated 7 days ago
We understand how frustrating it can be to lose or damage a part of your gear, especially something you rely on during travel or daily use. Whether it was misplaced on a trip or accidentally broken, we’re here to help you get a replacement as quickly and smoothly as possible. We understand this might not cover every situation, and we sincerely apologize if the specific part you need isn’t available. We're always working to improve our support and offerings, and your feedback helps us prioritize what matters most to our community.
Travel Bag Replacement Parts
We currently offer a limited selection of replacement parts for some of our most traveled gear. These items are available for purchase and can be ordered directly by contacting our Customer Support team. Below is a list of what’s available and the associated costs, quantities are limited:
| Product | Replacement Part | Cost | Color |
|---|---|---|---|
| Version One Pakt One | Shoulder Straps | $15 | Black, Grey, Navy |
| Version One Travel Backpack | Hip Belts | $10 | Black |
| Version One Travel Backpack | Accessory Straps* | $10 | Black |
| Version One Travel Backpack | Sternum Straps | $5 | Black |
| Version Two Travel Backpack | Sternum Strap | $5 | Black |
| Version Two Travel Backpack | Hip Belts | $10 | Black |
| Everyday 15L Bag | Water Bottle Sleeves | $15 | Black, Ocean, Forrest, Sand |
| Everyday 15L Bag | Shoulder Straps (2pcs) | $15 | Black |
| Everyday 22L Backpack | Sternum Strap | $5 | Black |
| Travel Duffel | Shoulder Strap | $15 | Black, Ocean, Forrest |
*Please note: Accessory Straps for the V1 Travel Backpack are not compatible with the V2 model.
Coffee Kit Replacements
Version One of our Coffee Kit was available through 2023 and came with a one-year warranty. We have sold out of this item and do not have any full kits available for replacements or purchase. Please see the following list for replacement parts that we have for the Coffee Kit:
Base
Drippers
Coffee Mugs
Reusable Filter
Coffee scoop
Version One Coffee Kit items are available for the cost of shipping to your location.
To order a replacement, please contact our Customer Support Team with the following:
Product name
Part you’re requesting
Shipping address
Please send an email to [email protected]. We’ll confirm availability and provide next steps for payment or shipping.
Thank you for being part of the Pakt community!